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Skin designed & coded by CypherVisor
Hello! So you might know that my wacom intuos5 broke around December (uhhh I think?)
Specifically the usb port in my intuos became loose so that when I plugged everything in, there was no signal going into or out of the tablet. I did some searching online, and it seems that this is a really common problem, the second most talked about problem for the intuos5, after scratched surfaces due to high nib wear. It seemed wacom was not very good at handling this problem (and charges lotsa $$$$), so I tried to fixed the problem on my own and I decided it should be shared with you guys.
Note that this is for wacom tablets with wireless capabilities (i.e. bamboo or intuos5 (now intuos pro), you'll need to purchase the wireless kit from wacom)
For those of you who don't want to buy a wireless kit and have an intuos4 (might work for 5 I have no idea), this post by Aydin describes how to fix your tablet by PHYSICALLY SECURING THE USB PORT BY SOLDERING. This requires you to actually open the tablet, but if that's what you want to do, here it is!
theaydin.tumblr.com/post/31005…
Now on to my solution!!
STEP 1) buy a wireless kit.
I bought mine online at amazon, I think for about 40$.
The important thing to note here is that the wireless kit runs on a battery that you load into your tablet, and you need to PLUG YOUR TABLET INTO THE COMPUTER TO CHARGE THE BATTERY. obviously, for those us who's usb port is broken this is useless on your own. that's why we need to get......
STEP 2) Buy a universal camera/cellphone battery charger
Now you might be thinking, what? but yea, trust me. These battery chargers have voltage contacts that are slideable so it can be adjusted to fit various device batteries. This is what it looks like:
This is the exact charger I got. 5$ on ebay + free shipping, came from china but absolutely no issues with the quality. The bottom ledge is spring loaded also, so it can accommodate all sizes of batteries. Note that it DOESN'T have to be this exact one, just any universal battery charger will work!!! just make sure it has sliding capabilities so that it'll fit your tablet battery!
See the two metal things sticking out? The one on the left is where your positive node goes and the right one is where your negative node goes. The battery for the wireless kit has labeled the nodes for +, -, and ground, so you just need to match it up.
Note that the battery in the kit has 3 nodes. This is because the center node is actually a GROUND node, just like the thick post you have with some big north american plugs.
It's not actually necessary; it's used for safety precautions in case there's unwanted current going to your device, you need to send that current else where so you don't fry the electronics. For battery charging purposes, you can pretty much ignore that.
AAAAAAAND that's it!
So basically, you get your wireless kit, use the battery, and when it runs out (the software will give you a warning when your tablet is low on battery), you remove the battery, Stick it in the charger for a couple hours, and go back to your drawing!! in my experience, the battery lasts for like 10 hours before it needs to recharged, and it'll charge fully in like 3~4 hours.
Also, I wasn't very happy when I realized I'd have to get the wireless kit (it's 40$ and I'm a student...), but now I'm glad I did because it's a lot less strain on my tablet esp since I take it with me a lot and I don't have to deal with the cord. and honestly, My intuos 5 was a couple hundred bucks so it deserved the 40$ extra.
It's quite simple, but I actually had a hard time finding this solution online, so I hope it helps someone! Comment if you have any questions!!!
Related content
Comments: 108
mockingbird250 [2018-02-14 02:37:45 +0000 UTC]
Do you have a link to the charger you bought? My tablet is going through the same thing
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kiki21528 [2018-02-11 03:03:13 +0000 UTC]
OMG!!!! I have three tablets now....if only i saw this before buying and breaking two of their ports....damn
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JennaveveEldergrove [2018-01-08 22:39:10 +0000 UTC]
i have honestly wanted to try to get this tablet fixed but the wireless kit only seems to be working with my Intous 5 medium touch tablet. T-T I really wanna get a new one.
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AutumnsMaw [2018-01-04 22:23:53 +0000 UTC]
THIS IS HEAVEN!!! Thank you so much. I'm so hoping this works!
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grassbop [2017-12-27 23:48:54 +0000 UTC]
Oh my god thank you, this is so so helpful. I've spent so much of my time freaking out because my USB jack broke and I didn't know what to do!
Do you have a link for the wireless kit?
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TiraTheFox [2017-10-12 03:39:17 +0000 UTC]
you are a life saver thank you! hopefully this works!!!
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Mystic-L1ght [2017-08-25 07:57:01 +0000 UTC]
It may be a late comment, but you just saved my life. i have 2 tablets with this problem, and you just prevented me from buying anymore XD.
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The-Shipping-Spectre [2017-07-18 05:43:10 +0000 UTC]
ohmygod you're a lifesaver thank you???? how did i not think of this omg-
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Jessicawolfgirl432 [2017-07-13 21:13:30 +0000 UTC]
but how do you know its not working??? cause i plug in the cord thing in the table and then computer but the little lights didn't turn on only one little thing lit up does that show its broken???
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samgadams [2017-07-12 18:58:22 +0000 UTC]
wow the battery really doesnt last long! That sucks.
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SaltyLil [2017-05-27 20:24:43 +0000 UTC]
My Intuos Pro Large' cord decided to break....inside my T A B L E T!!!! Im going to try to do this before I have to go back to Wacom. I pray this works
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ChizuMichi [2017-03-16 16:56:47 +0000 UTC]
Hi,
How about the battery?
Did your intuos 5 come with the battery?
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pyonworks [2017-03-10 07:20:26 +0000 UTC]
i have a question! whats the wireless kit actually for? cant we just plug in the regular battery and charge it in the $5 charger thingy and plug it out when its done?
👍: 0 ⏩: 0
Sushii--Chan [2017-02-01 21:54:14 +0000 UTC]
Does anyone know if you can use the wireless module slot port as a cable USB port instead?
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WildOracle [2017-01-27 04:44:56 +0000 UTC]
Wow i wish i saw this ages ago 0-0 This could have saved me so much shipping back to the company and i wouldnt be on tablet 4 xD
You would think they would have redesigned the damned intuos pro by now -.- damn usb port
THANK YOU!
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BlimpsAhoy [2017-01-23 02:57:50 +0000 UTC]
I realized my Intuos' USB was broken today, and I got the idea to use the wireless kit (mine came packaged with the tablet). Found your post and ordered my charger just now.
Thanks for making this post!
You can check out the first comic I had to colour wirelessly here:
www.instagram.com/p/BPlYPqmBms…
👍: 0 ⏩: 0
John2damax [2016-12-14 15:04:01 +0000 UTC]
Thanks for this boss! My USB port just went faulty. Even now, people are saying it can only be charged via usb port from the tablet. Thanks for sharing your solutions!
👍: 0 ⏩: 0
xxMuffinPuffinxx [2016-11-19 16:33:59 +0000 UTC]
I have a problem with my tablet, its not an intuos but, when I plug it in the light doesn't come on and the tablet doesnt work, I tried reinstalling drivers and everything, its been like this for a while but I need help?
👍: 0 ⏩: 0
InnerArtisanBlizzard [2016-11-14 05:22:26 +0000 UTC]
Ah question, does this work on an intuos art ? The smaller version. My parents said I'm too young to have a larger one and told me to try out a small one first. Since NO ONE in my family are familiar with 'digital' art. I loved it at first but I frekkin lost the USB. DO NOT ASK ME HOW. Anyway, I bought the wireless kit and cried when I could actually draw digitally on my laptop again then boom, i realized the battery needs charging. So does it work? Its just,the battery has at least 3 of those things where the metal point os supposed to press on to activate it. and I see in the picture that it only has 2 pointy metals. GAH IM SORRY IF I SOUND STUPID but Im still in middle school so how even do i know these stuff? So does it work with the small tablets? I starved myself at school to get the wireless kit and I really hope I dont have to do that again...
👍: 0 ⏩: 1
Dagneo In reply to InnerArtisanBlizzard [2016-11-14 05:30:28 +0000 UTC]
If it has a battery, it should work! Here's a section of the journal pasted here:
"Note that the battery in the kit has 3 nodes. This is because the center node is actually a GROUND node, just like the thick post you have with some big north american plugs. Plug
It's not actually necessary; it's used for safety precautions in case there's unwanted current going to your device, you need to send that current else where so you don't fry the electronics. For battery charging purposes, you can pretty much ignore that."
👍: 0 ⏩: 0
InnerArtisanBlizzard [2016-11-14 05:07:38 +0000 UTC]
bless you. you have save many lives. REMEMBER THIS DAY DAGNEO. FOR THIS, SHALL BE THE DAY YOU EARNED THE TITLE, ' THE SAVIOR'. THANK YOU!
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Lettucefruit [2016-10-14 02:17:54 +0000 UTC]
thank you!!! my wacom decided not to work in the middle of a commision and this saved me a full 400 usd for a new one
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MidnightRainbowsky [2016-10-06 23:35:45 +0000 UTC]
Omg THANK YOU BLESS THIS
I actually had no idea the charging port loosening was such a common problem wow. Thank you so much for this advice I've been looking to fix my problem for a while now and this explained it very well
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arodote [2016-09-24 21:02:50 +0000 UTC]
oh man , i cant thank you enough!! all i have to do is get the battery charger since (luckly for me) the wireless kit came with my tablet, im just a poor 13 years old child 40 bucks is gods play ho ly fuck. THANK YOU AGAIN!!
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mikovio [2016-08-29 05:11:28 +0000 UTC]
me too
my wacom intuos pro large is death..
I buy my wacom on june 2016.
and now is death
what should I do?
👍: 0 ⏩: 0
MeteoDesigns [2016-07-13 01:22:06 +0000 UTC]
Haha, I LOVE YOU. My USB port died so I ordered the wireless kit, but I didn't even read that closely, I didn't realize you still need to plug into the tablet to charge it. Just arrived today and I'm staring at it like... oh shit. Better work fast before this dies. Hahaha.
Just ordered a universal charger, I found one for about three bucks, free shipping. Thanks again!!!
👍: 0 ⏩: 0
Th3-Gr3at-ESCap3 [2016-06-30 03:09:33 +0000 UTC]
Now... if we could just rig it with a wireless charging mat... that would take tare of the hassle of taking the battery out every time... 10 hours of use is pretty good though, so if you have 2 batteries you shouldn't really have any down time unless you don't even sleep 4 hours.
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MeteoDesigns In reply to Th3-Gr3at-ESCap3 [2016-07-13 01:24:48 +0000 UTC]
I'm a workaholic, maybe this will force me to take breaks, go to sleep on time, and generally take care of myself better. Silver lining.
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BrookeHendrick [2016-05-07 18:39:26 +0000 UTC]
Question...Does it have to be THAT specific charger or can it be any universal cell phone battery charger on Amazon? I'm concerned about the delivery time. How long did it take for you to get your charger? On Ebay it says estimated time = May 10-19, but I found it on Amazon and it says estimated time = sometime in June.
👍: 0 ⏩: 1
Dagneo In reply to BrookeHendrick [2016-05-09 17:49:55 +0000 UTC]
Nope, as long as its a universal battery charger it doesn't even have to look like the one I have! It's been a very long time since I first got that charger, so I dont remember exactly how long it took, but I dont remember it taking very long.
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Jessercise [2016-05-04 02:47:43 +0000 UTC]
I can not thank you enough! I'm also a student, and I've had the wireless kit for a while out of convenience, but I was devastated when my tablet stopped charging. I'm a student, saving for a move, and a wedding both in less than a year so I really didn't want to have to buy a new one just because of a dumb loose connection. Thank you thank you thank you. I haven't tried it yet but I should have the charger in two days! You are a saint
👍: 0 ⏩: 1
Dagneo In reply to Jessercise [2016-05-11 04:16:00 +0000 UTC]
NO PROBLEM I HOPE IT WORKED OUT
man I know exactly how you feel, we students don't have a couple hundred lying around to get new tablets ; ;
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indigospecs [2016-04-14 19:04:49 +0000 UTC]
THANK YOU!! I'm on my third tablet that has had the port crap out on me and I always thought there was no way to save it, except for soldering the wire directly to the circuitry (which I don't have the tools or skills for). This fix is so much easier and less scary! I found out my intuos pro comes with the wireless kit (it was in the box the whole time lol...) so I'm just waiting on the adjustable phone charger to ship. Crossing my fingers!!
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Furiookami [2016-03-14 06:37:31 +0000 UTC]
Thank you. I thought I bought the wireless kit only to find out it was useless. Thank you so much!
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Dagneo In reply to Furiookami [2016-04-12 15:27:10 +0000 UTC]
no problem!! that's how i felt when i first bought the wireless kit too lol
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CharcoalDiver [2016-03-03 17:29:20 +0000 UTC]
I didnt quite understand:
was the problem that whenever you moved the tab or slightly touched the usbchord the tablet disconnected coz the chord stuck a little loose in the tablet?
coz thats what Im facing ^^ and I wpnder if itll help when i purchase the wirelesskit C:
👍: 0 ⏩: 1
Dagneo In reply to CharcoalDiver [2016-04-12 15:26:34 +0000 UTC]
I think any issue with that connection can be avoided when you buy the wireless kit because you'll essentially bypass it altogether!!
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CharcoalDiver In reply to Dagneo [2016-04-13 22:07:40 +0000 UTC]
thanks i bought it and it works coz as you said its not even using the usbport
i found out it can still disconect while charging though but thats fine... it kinda charges quick and lasts long so jay
thanks for your reply
👍: 0 ⏩: 0
WindWakerFan5 [2016-02-24 06:21:57 +0000 UTC]
I have a Wacom Intuos Pro medium. I have no idea if I'm even plugging in the cable correctly. Is the tinier cable supposed to wiggle when I connect it to the tablet? I keep getting "Error: A Supported tablet was not found on this system"
👍: 0 ⏩: 1
Dagneo In reply to WindWakerFan5 [2016-04-12 15:25:42 +0000 UTC]
I think any connection is able to wiggle a little, but it shouldn't wiggle a lot???? if it keeps getting that error though I think it means the computer can't find your tablet, meaning that the cable or the jack is wonky...
👍: 0 ⏩: 1
WindWakerFan5 In reply to Dagneo [2016-04-13 23:52:55 +0000 UTC]
Yeah, I think you're right. I've resorted to wireless connection, which works magically. c:
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