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At the end of August 2016, DeviantArt released a change to groups, limiting submissions in a group to 10 a day. This change also impacted the request limit for admins. And it was clear from the start that something was wrong. Some groups were able to request many artworks a day while others only 10 or even less. And there were also other issues: members submissions way higher than 10 a day, groups being hacked because their invites as admins were suddenly automatically approved, and maybe other issues that I don't know of. Since my own group was limited to a maximum of 10 requests a day, I decided, with the collaboration of the help desk, to investigate.

This article is an attempt to help groups with similar request issues as mine. I can't guarantee that what I've done with my group will work with yours. I cannot guarantee either that everyone of those steps are necessary. This is just what I've done and it fixed my problems somehow!

But if you are reading this because you wish to know how you can voice your opinion to DeviantArt about this change, I will write a bit about this at the end of this journal.

How requests are supposed to work
As a founder, or an admin, you should be able to request up to 10 deviations per folder per admin. It's all a matter of settings and knowing how this thing works.

It's not about the time, it's about the time span!

From the Help Desk: The day setting is for the full 24 hours span. It should reset at midnight on the UTC timezone.
If you request artworks at 9 PM, they will still count as your daily request amount the next day at 9 AM. If you reach the limit, you'll have to wait 24 hours before requesting again! Wondering why your request limit seems to change from one day to another? It's the time!

Stay away from the Featured folder!
The Featured folder can only be set on the Global Submission Limit. The Global Submission Limit is the total amount of deviations a person is allowed to submit/request in the group. If you set your all your Folder-specific limits to "Global settings", it means that the deviant will not be able to submit more than your Global Submission Limit IN TOTAL for all the group! Ring a bell yet? I will explain later how you can set your Folder-specific limit to avoid the Global Submission Limit.

If you request 10 artworks in any of you group's folder, it counts toward the Global Submission Limit, and since the Featured folder doesn't have a "Folder-specific limit", it means you won't able to request anything in the Featured folder. So if you use the Featured folder to request artworks, no wonder you're limited to 10 a day!

This is the message when you reach the Global Submission Limit:

Tip: Request to your Featured folder first!
How I fixed my group
Reset Group Permissions

Only the Founder must do this task, because any other admin will remove their own privileges to the group!
Your settings might look OK, it doesn't mean that they are! Sometimes, when DeviantArt releases a change to groups, the internal data (unseen to you) can be corrupted. If you don't mind resetting your group, do it! It might fix many issues!

In your Admin Area, on the Manage Members page, you will find on the right bottom side of the page, a "Reset Group Permissions" button that will allow you to start anew!

Setting the Folder-specific limit

Go to your Admin Area, on the Manage Members page.

If either your Moderators and Contributors can request artworks, don't bother adjusting the settings for both of these roles, unless you want different settings for them. You can set the privileges of Any Administrator and all of them will be covered. But to be safe, I did change the Founder settings too (it might not be necessary if you set Any Administrator).

Select the Founder role. On the right panel, you will find under "On Gallery, Founder:" a link called "Show All Folders". Click it to be able to see the settings of all your folders.

For your Featured folder, choose a Global Submission Limit of 10 deviation per day. Remember: is you submit to any folder other that the Featured folder, it counts toward the limit of your Featured folder!

For each of your folders, set the Folder-specific limit to 10 deviation per day.

Repeat for Any Administrator or the admin role that can request artworks in your group. You can also do the same process for your group's Favorites.

In a while, you'll be able to request 10 deviation per folder per admin per 24 hours span (except for the Featured folder, unless you request to this one first!)

This is the message when you reach the Folder-specific limit:

Settings the members

For Members, Affiliates or Deviants, depending who can submit in your group, you'll have to fix the settings too (especially if you reset the group permissions). But it might be wise to set the Folder-specific limit to Global Settings for most of your folders, if you want to avoid SPAM. You can chose a different Global Submission Limit for your members than for your admins as well. Remember that if you chose to set the Folder-specific limit to something else than Global Settings, it means your members might be able to submit more than 10 deviations a day to your group since they will be able to submit to each of those folders. In short, if you set the Global Submission Limit to 10 a day and leave the Folder-specific limit of all your folders to Global Settings, your members will only be able to submit 10 deviations a day to your group IN TOTAL.

Be patient!

Remember that 24 hours span? It seems that changing the settings of your group won't reset that waiting time. If you already requested artworks in the last 24 hours, you will have to wait more to see any change!

What else can we do?
Do not send your opinion or suggestions to the Help Desk
The job of the Help Desk is to help people fix actual problems (like bugs). They don't take suggestions or opinions. It's useless to lash at them. They won't tell you any business secrets! They won't change anything for you and they can't! The people answering at the Help Desk are not the ones taking business decisions or coding the site! (But if anything you do can't fix your problems, then it's time to contact them!)

Use the Suggestion Forum and use it wisely
We don't have a place for opinions (or ranting), but we do have a place for suggestions! But... for a suggestion to be seen by the staff, it must gain votes! Therefore, it's useless to send 100 suggestions of the same subject! It's way better to give 100 votes to a suggestion!

Here are some suggestions on the topic you can vote on if you agree:

Give Founders and Co-Founders of Groups unlimited access to suggesting/adding deviations to their own groups

Super Groups.

Save journals about the request/submission limit in your Favorites to show that your care!
Journals with many views and favorites can make it to the Today page! We can show our concern by promoting those journals!

PLEASE everyone...........Pay Attention!ALL Staff/Founders on Groups. All Members.Global Settings on d/a! ON most Groups (not all ) cannot 'request/submit MORE than 10 submissions a day! This is supposed to be for each Folder! This is NOT happening..............my limit for requests on: JennyStokes-Fav's is 10 (some days) others a LOT more!I KNOW from the comments I have been reading from Groups.....some ONLY get 10! I also know that quite a few Founders have closed their Groups down.I am seeing less and less 'art' on here which is what this Site is all about.From comments and some Staff this is supposedly to STOP 'spam' which is crap! We all know how to stop spam? This is mai... Let's Talk About... The New Group Artwork LimitSo recently, the DA Staff changed something about groups. They made groups have a 10 artwork limit each day. I do not feel like that is right. Some people's lives depend on getting advertised in groups.In sent in a ticket, and here is what I said: 'Dear DA staff, Please consider changing the amount of allowed works for groups. Your recent change of the max 10 a day is not enough. You have said you changed this to try and stop spam but I find that reason not good enough; people rely on groups to get commissions and make an income. When people do not see their work they lose business. You are hurting the community as a whole by having this l... Max 10 per day per groupMy conversation with the help desk on the stupid " Max 10 per day per group " rule DA has tried to hide & lie about Comments ChrisDeviantArt Support Hi There, Thanks for your inquiry. I'm afraid this isn't a bug but rather an attempt to reduce group spam on site. Each member of a group is now only able to add up to 10 deviations to the group per day depending on your group's settings. Our data shows it was very rare for individual group admins to add more than that so the 100 and 1000 deviation options were not in use except to spread spam.While we regret the inconvenience this may cause, our investigation shows that 10 deviations per ... Limits in groups and Add Media restrictionsThis is published in: :iconthefavouriteshowcase: :iconsoulcollectors: :iconallartsupport: :iconglobal-photos: :icontraditionalpainting: :iconnature-paradise: :iconnine-muses: :iconwow-macros: I'm administrating 8 groups on dA: :iconthefavouriteshowcase: was founded by me 6 years ago and the others were all adopted, their founders couldn't take care of them and asked for help because they didn't want to see them closed and neither did I - so you may imagine that all of this is much work and many hours spent. My original group was Super Group until last year but, after so many problems I had to deal with (issues in the management of galler... Group Submission Limits and Issues with dAAll right. I'm going to be adding links to other journals on this issue as I find them in addition to sharing my experience and why I don't like the new feature concerning group submission limits. Please don't ignore this journal, this is important for all of us users. Thanks in advance to everyone who reads the whole journal.By now you probably know that groups have a maximum submission limit of 10 deviations per day per folder. This isn't really news anymore. I am an admin of 8 groups, in 7 of those, I'm the founder. I submit anything to my groups that fits their purpose, mostly only for the seven I created, as the other is quite large a...

DA has been making the life of group admins difficult - please read!

If you would like me to add your journal, suggestion, status or forum entry about this topic here, just let me know!

Hope this journal will help a bit! Stay devious!

Skin by SimplySilent

Heart — Description
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At the end of August 2016, DeviantArt released a change to groups, limiting submissions in a group to 10 a day. This change also impacted the request limit for admins. And it was clear from the start that something was wrong. Some groups were able to request many artworks a day while others only 10 or even less. And there were also other issues: members submissions way higher than 10 a day, groups being hacked because their invites as admins were suddenly automatically approved, and maybe other issues that I don't know of. Since my own group was limited to a maximum of 10 requests a day, I decided, with the collaboration of the help desk, to investigate.

This article is an attempt to help groups with similar request issues as mine. I can't guarantee that what I've done with my group will work with yours. I cannot guarantee either that everyone of those steps are necessary. This is just what I've done and it fixed my problems somehow!

But if you are reading this because you wish to know how you can voice your opinion to DeviantArt about this change, I will write a bit about this at the end of this journal.

How requests are supposed to work
As a founder, or an admin, you should be able to request up to 10 deviations per folder per admin. It's all a matter of settings and knowing how this thing works.

It's not about the time, it's about the time span!

From the Help Desk: The day setting is for the full 24 hours span. It should reset at midnight on the UTC timezone.
If you request artworks at 9 PM, they will still count as your daily request amount the next day at 9 AM. If you reach the limit, you'll have to wait 24 hours before requesting again! Wondering why your request limit seems to change from one day to another? It's the time!

Stay away from the Featured folder!
The Featured folder can only be set on the Global Submission Limit. The Global Submission Limit is the total amount of deviations a person is allowed to submit/request in the group. If you set your all your Folder-specific limits to "Global settings", it means that the deviant will not be able to submit more than your Global Submission Limit IN TOTAL for all the group! Ring a bell yet? I will explain later how you can set your Folder-specific limit to avoid the Global Submission Limit.

If you request 10 artworks in any of you group's folder, it counts toward the Global Submission Limit, and since the Featured folder doesn't have a "Folder-specific limit", it means you won't able to request anything in the Featured folder. So if you use the Featured folder to request artworks, no wonder you're limited to 10 a day!

This is the message when you reach the Global Submission Limit:

Tip: Request to your Featured folder first!
How I fixed my group
Reset Group Permissions

Only the Founder must do this task, because any other admin will remove their own privileges to the group!
Your settings might look OK, it doesn't mean that they are! Sometimes, when DeviantArt releases a change to groups, the internal data (unseen to you) can be corrupted. If you don't mind resetting your group, do it! It might fix many issues!

In your Admin Area, on the Manage Members page, you will find on the right bottom side of the page, a "Reset Group Permissions" button that will allow you to start anew!

Setting the Folder-specific limit

Go to your Admin Area, on the Manage Members page.

If either your Moderators and Contributors can request artworks, don't bother adjusting the settings for both of these roles, unless you want different settings for them. You can set the privileges of Any Administrator and all of them will be covered. But to be safe, I did change the Founder settings too (it might not be necessary if you set Any Administrator).

Select the Founder role. On the right panel, you will find under "On Gallery, Founder:" a link called "Show All Folders". Click it to be able to see the settings of all your folders.

For your Featured folder, choose a Global Submission Limit of 10 deviation per day. Remember: is you submit to any folder other that the Featured folder, it counts toward the limit of your Featured folder!

For each of your folders, set the Folder-specific limit to 10 deviation per day.

Repeat for Any Administrator or the admin role that can request artworks in your group. You can also do the same process for your group's Favorites.

In a while, you'll be able to request 10 deviation per folder per admin per 24 hours span (except for the Featured folder, unless you request to this one first!)

This is the message when you reach the Folder-specific limit:

Settings the members

For Members, Affiliates or Deviants, depending who can submit in your group, you'll have to fix the settings too (especially if you reset the group permissions). But it might be wise to set the Folder-specific limit to Global Settings for most of your folders, if you want to avoid SPAM. You can chose a different Global Submission Limit for your members than for your admins as well. Remember that if you chose to set the Folder-specific limit to something else than Global Settings, it means your members might be able to submit more than 10 deviations a day to your group since they will be able to submit to each of those folders. In short, if you set the Global Submission Limit to 10 a day and leave the Folder-specific limit of all your folders to Global Settings, your members will only be able to submit 10 deviations a day to your group IN TOTAL.

Be patient!

Remember that 24 hours span? It seems that changing the settings of your group won't reset that waiting time. If you already requested artworks in the last 24 hours, you will have to wait more to see any change!

What else can we do?
Do not send your opinion or suggestions to the Help Desk
The job of the Help Desk is to help people fix actual problems (like bugs). They don't take suggestions or opinions. It's useless to lash at them. They won't tell you any business secrets! They won't change anything for you and they can't! The people answering at the Help Desk are not the ones taking business decisions or coding the site! (But if anything you do can't fix your problems, then it's time to contact them!)

Use the Suggestion Forum and use it wisely
We don't have a place for opinions (or ranting), but we do have a place for suggestions! But... for a suggestion to be seen by the staff, it must gain votes! Therefore, it's useless to send 100 suggestions of the same subject! It's way better to give 100 votes to a suggestion!

Here are some suggestions on the topic you can vote on if you agree:

Give Founders and Co-Founders of Groups unlimited access to suggesting/adding deviations to their own groups

Super Groups.

Save journals about the request/submission limit in your Favorites to show that your care!
Journals with many views and favorites can make it to the Today page! We can show our concern by promoting those journals!

PLEASE everyone...........Pay Attention!ALL Staff/Founders on Groups. All Members.Global Settings on d/a! ON most Groups (not all ) cannot 'request/submit MORE than 10 submissions a day! This is supposed to be for each Folder! This is NOT happening..............my limit for requests on: JennyStokes-Fav's is 10 (some days) others a LOT more!I KNOW from the comments I have been reading from Groups.....some ONLY get 10! I also know that quite a few Founders have closed their Groups down.I am seeing less and less 'art' on here which is what this Site is all about.From comments and some Staff this is supposedly to STOP 'spam' which is crap! We all know how to stop spam? This is mai... Let's Talk About... The New Group Artwork LimitSo recently, the DA Staff changed something about groups. They made groups have a 10 artwork limit each day. I do not feel like that is right. Some people's lives depend on getting advertised in groups.In sent in a ticket, and here is what I said: 'Dear DA staff, Please consider changing the amount of allowed works for groups. Your recent change of the max 10 a day is not enough. You have said you changed this to try and stop spam but I find that reason not good enough; people rely on groups to get commissions and make an income. When people do not see their work they lose business. You are hurting the community as a whole by having this l... Max 10 per day per groupMy conversation with the help desk on the stupid " Max 10 per day per group " rule DA has tried to hide & lie about Comments ChrisDeviantArt Support Hi There, Thanks for your inquiry. I'm afraid this isn't a bug but rather an attempt to reduce group spam on site. Each member of a group is now only able to add up to 10 deviations to the group per day depending on your group's settings. Our data shows it was very rare for individual group admins to add more than that so the 100 and 1000 deviation options were not in use except to spread spam.While we regret the inconvenience this may cause, our investigation shows that 10 deviations per ... Limits in groups and Add Media restrictionsThis is published in: :iconthefavouriteshowcase: :iconsoulcollectors: :iconallartsupport: :iconglobal-photos: :icontraditionalpainting: :iconnature-paradise: :iconnine-muses: :iconwow-macros: I'm administrating 8 groups on dA: :iconthefavouriteshowcase: was founded by me 6 years ago and the others were all adopted, their founders couldn't take care of them and asked for help because they didn't want to see them closed and neither did I - so you may imagine that all of this is much work and many hours spent. My original group was Super Group until last year but, after so many problems I had to deal with (issues in the management of galler... Group Submission Limits and Issues with dAAll right. I'm going to be adding links to other journals on this issue as I find them in addition to sharing my experience and why I don't like the new feature concerning group submission limits. Please don't ignore this journal, this is important for all of us users. Thanks in advance to everyone who reads the whole journal.By now you probably know that groups have a maximum submission limit of 10 deviations per day per folder. This isn't really news anymore. I am an admin of 8 groups, in 7 of those, I'm the founder. I submit anything to my groups that fits their purpose, mostly only for the seven I created, as the other is quite large a...

DA has been making the life of group admins difficult - please read!

If you would like me to add your journal, suggestion, status or forum entry about this topic here, just let me know!

Hope this journal will help a bit! Stay devious!

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