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Stygma — How I fixed my group request limit
#groups #limit #submisssions #groupsubmissionlimit #grouprequestlimit #grouppermissions #groupsettings #deviantart #requests #ihatetags
Published: 2016-09-21 04:14:01 +0000 UTC; Views: 12620; Favourites: 102; Downloads: 0
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At the end of August 2016, DeviantArt released a change to groups, limiting submissions in a group to 10 a day. This change also impacted the request limit for admins. And it was clear from the start that something was wrong. Some groups were able to request many artworks a day while others only 10 or even less. And there were also other issues: members submissions way higher than 10 a day, groups being hacked because their invites as admins were suddenly automatically approved, and maybe other issues that I don't know of. Since my own group was limited to a maximum of 10 requests a day, I decided, with the collaboration of the help desk, to investigate.
This article is an attempt to help groups with similar request issues as mine. I can't guarantee that what I've done with my group will work with yours. I cannot guarantee either that everyone of those steps are necessary. This is just what I've done and it fixed my problems somehow!
But if you are reading this because you wish to know how you can voice your opinion to DeviantArt about this change, I will write a bit about this at the end of this journal.
How requests are supposed to work
As a founder, or an admin, you should be able to request up to 10 deviations per folder per admin. It's all a matter of settings and knowing how this thing works.
It's not about the time, it's about the time span!
From the Help Desk: The day setting is for the full 24 hours span. It should reset at midnight on the UTC timezone.
If you request artworks at 9 PM, they will still count as your daily request amount the next day at 9 AM. If you reach the limit, you'll have to wait 24 hours before requesting again! Wondering why your request limit seems to change from one day to another? It's the time!
Stay away from the Featured folder!
The Featured folder can only be set on the Global Submission Limit. The Global Submission Limit is the total amount of deviations a person is allowed to submit/request in the group. If you set your all your Folder-specific limits to "Global settings", it means that the deviant will not be able to submit more than your Global Submission Limit IN TOTAL for all the group! Ring a bell yet? I will explain later how you can set your Folder-specific limit to avoid the Global Submission Limit.
If you request 10 artworks in any of you group's folder, it counts toward the Global Submission Limit, and since the Featured folder doesn't have a "Folder-specific limit", it means you won't able to request anything in the Featured folder. So if you use the Featured folder to request artworks, no wonder you're limited to 10 a day!
This is the message when you reach the Global Submission Limit:
Tip: Request to your Featured folder first!
How I fixed my group
Reset Group Permissions
Only the Founder must do this task, because any other admin will remove their own privileges to the group!
Your settings might look OK, it doesn't mean that they are! Sometimes, when DeviantArt releases a change to groups, the internal data (unseen to you) can be corrupted. If you don't mind resetting your group, do it! It might fix many issues!
In your Admin Area, on the Manage Members page, you will find on the right bottom side of the page, a "Reset Group Permissions" button that will allow you to start anew!
Setting the Folder-specific limit
Go to your Admin Area, on the Manage Members page.
If either your Moderators and Contributors can request artworks, don't bother adjusting the settings for both of these roles, unless you want different settings for them. You can set the privileges of Any Administrator and all of them will be covered. But to be safe, I did change the Founder settings too (it might not be necessary if you set Any Administrator).
Select the Founder role. On the right panel, you will find under "On Gallery, Founder:" a link called "Show All Folders". Click it to be able to see the settings of all your folders.
For your Featured folder, choose a Global Submission Limit of 10 deviation per day. Remember: is you submit to any folder other that the Featured folder, it counts toward the limit of your Featured folder!
For each of your folders, set the Folder-specific limit to 10 deviation per day.
Repeat for Any Administrator or the admin role that can request artworks in your group. You can also do the same process for your group's Favorites.
In a while, you'll be able to request 10 deviation per folder per admin per 24 hours span (except for the Featured folder, unless you request to this one first!)
This is the message when you reach the Folder-specific limit:
Settings the members
For Members, Affiliates or Deviants, depending who can submit in your group, you'll have to fix the settings too (especially if you reset the group permissions). But it might be wise to set the Folder-specific limit to Global Settings for most of your folders, if you want to avoid SPAM. You can chose a different Global Submission Limit for your members than for your admins as well. Remember that if you chose to set the Folder-specific limit to something else than Global Settings, it means your members might be able to submit more than 10 deviations a day to your group since they will be able to submit to each of those folders. In short, if you set the Global Submission Limit to 10 a day and leave the Folder-specific limit of all your folders to Global Settings, your members will only be able to submit 10 deviations a day to your group IN TOTAL.
Be patient!
Remember that 24 hours span? It seems that changing the settings of your group won't reset that waiting time. If you already requested artworks in the last 24 hours, you will have to wait more to see any change!
What else can we do?
Do not send your opinion or suggestions to the Help Desk
The job of the Help Desk is to help people fix actual problems (like bugs). They don't take suggestions or opinions. It's useless to lash at them. They won't tell you any business secrets! They won't change anything for you and they can't! The people answering at the Help Desk are not the ones taking business decisions or coding the site! (But if anything you do can't fix your problems, then it's time to contact them!)
Use the Suggestion Forum and use it wisely
We don't have a place for opinions (or ranting), but we do have a place for suggestions! But... for a suggestion to be seen by the staff, it must gain votes! Therefore, it's useless to send 100 suggestions of the same subject! It's way better to give 100 votes to a suggestion!
Here are some suggestions on the topic you can vote on if you agree:
- Give Founders and Co-Founders of Groups unlimited access to suggesting/adding deviations to their own groups
- Super Groups.
Save journals about the request/submission limit in your Favorites to show that your care!
Journals with many views and favorites can make it to the Today page! We can show our concern by promoting those journals!
PLEASE everyone...........Pay Attention!ALL Staff/Founders on Groups. All Members.Global Settings on d/a! ON most Groups (not all ) cannot 'request/submit MORE than 10 submissions a day! This is supposed to be for each Folder! This is NOT happening..............my limit for requests on: JennyStokes-Fav's is 10 (some days) others a LOT more!I KNOW from the comments I have been reading from Groups.....some ONLY get 10! I also know that quite a few Founders have closed their Groups down.I am seeing less and less 'art' on here which is what this Site is all about.From comments and some Staff this is supposedly to STOP 'spam' which is crap! We all know how to stop spam? This is mai...
If you would like me to add your journal, suggestion, status or forum entry about this topic here, just let me know!
Hope this journal will help a bit! Stay devious!
Skin by SimplySilent
Related content
Comments: 224
The "reset group permission" is only if you see that your settings are doing nothing and if you are the founder. "Reset group permission" is putting back all values to the default state. Not what you want to do if you can avoid it. It will not save your changes, it will delete them.
To save your changes, click on the "Save now" button. It's under the list of members.
The "Featured folder" can only be set on the global limit. Meaning if someone submit 10 deviations in any of your other folders, they won't be able to submit into the featured folder because the global counter will be reached. If you would submit into "Featured" first, they you would be able to submit 30 deviations. If you submit to the other folders first, you will be only able to submit 20. Yeah, it's weird!
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oh! never mind about the "saving" question, i figured that out ^//^
but would that give more then 10 a day?
EDIT: scratch that, I feel dumb, I figured it out, sorry! ^^"
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Thank you for this tutorial!
I hope that I can build-up my new group a little faster now.
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does anyone know if there's a way to contact deivantart not over email? I'm tired of the generic answer they literally send out to everyone when it's the same issue. they won't change the limit, they won't handle people on here threatening and degrading people and it's seriously irritating. I'd rather talk to the help desk on the phone then over email. because then I can probably actually GET AN ACTUAL ANSWER
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No, the only way to contact them is to open a ticket via the Help Desk
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well that sucks. they never read or do anything about the actual tickets
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Why does DeviantART seem to hate group owners now? This should always be up for us to decide, not them. >.>
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I think they're trying to save some money. Since they are now on Amazon servers, I bet they have to pay for the bandwidth used.
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This is very helpful but then again I find this new feature dense, as well as their excuse, we did this just to prevent spam. Back in 2011 when robots use to operate on this site, engineers didn't care, their only excuse was, we cannot ban someone just because he either adding deviations to his favorites too fast or watching every deviant that he spots on. I noticed some accounts that have up to 1 million favorites in less than a year.
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Now that DA is on Amazon servers, trafic must be expensive!
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Why did they switch to Amazon service, can't they afford their own traffic service?
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It's also expensive to have your own servers. You need a lot of space to stock all the images and journals. You need to do maintenance on those servers, fix them, upgrade them, pay all the specialized staff. It's nothing like your computer ay home. If you outsource your technology, you only have to concentrate on the content (site) and traffic. And you don't have to pay for a local either.
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Maybe that wouldn't be a problem if they aren't wasting tons of money useless things. Since closing the official deviantWEAR , this site has start to sink.
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Hello ! Please sorry from worry.
I just wanted to tell that right now all miniatures (thumbs) of each folder in groups started to work normal , i glad that it was fixed.
Someone fixed problem from 14 days.
But they fixed it in some weird way... i will expain what i mean , early you could to move cursor on miniature (thumbs) of any folder in group and if you kept cursor just on this miniature and then some slowly moving cursor from left to right side.. so system like in mini slideshow showed you several thumbs of other artworks which are also located in the same folder... Now with fixing problem this function for sad disappeared... now almost all folders in groups become static , they showing only first picture... i said almost but first 10 folders saved that function.
Those mini slideshow could to show not more than 3-4 artworks (i mean it was not very ideal) but it was good option for Admins and also for just users to fast see first artworks in folder without opening it.
I want again notice that I first noticed this problem at 6 October 2016 and after 14 days at morning 12pm (Kyiv time) this problem was fixed. This showing that they are not completely forgot about problems which existe in groups , it is and no possibility to search by names in whole group , it is and no possibility to see all tags of folders where was copied this or this artwork in group same and in gallery of just user , it is also limit for folders not more than 5000 artworks for each folder and not more than 200 folders for one group. I do understand that 5000 artworks it is good number but i also want to notice what happend when folder became full (when it gets more than 5000 artworks... then system deleting last artworks from last pages that add new artworks to folder... and system not telling you which artworks were deleted... it will tell you about their names only if they were only in this folder (i mean they were not copied also to some other folder...) then system will tell Admin that near 10-24 artworks were deleted from group...
Also i want to remind other that do not forget that in faves also existe limit , not more than 50 000 artworks for one folder (collection) then system will start to eraze last faved artworks , when you see in faves number 2080-83 (number of pages) you should to come to last pages and move or copy artworks to another one (saving) folder.
Thats all what i wanted to say also Traditional Positive way in drawing Forever.
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Very useful! Still not sure what it all means, but thanks for sharing with the community!
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Hello again ! I hope that you will react and say something about this too. I noticed that yesterday appear weird problem with showing thumbs of miniatures of folders in group. System showing only thumbs of 15 folders all other system not show , just no miniature about first picture in folder. I came today in other groups and saw that their groups also showing 15 miniatures and then folders without miniature of first picture.
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I checked and saw the same with deviant folders as well. I've opened a ticket for this. I wonder if it's a bug or a new restriction.
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I guess why they made those limitation depend with submission and why it touched everyone and founder too. Probably they shoulded to do so cause they have more old servers than new and if keep to wake up traffic it can kill servers , i saw how before site worked , if in your own gallery system showed all miniatures of yours artworks so in groups system worked not fine , system showed or almost all thumbs (miniatures) of artworks or it showed 4 thumbs from 24.. other just not loaded... i guess that they have some real problems with their servers where Deviant Art hosting storage and everything what need for normal loading site in while. Its just mine thinking , such not very good loads i started to notice near two weeks ago and yesterday appeared this real problem , miniatures not just not loading... system like showing that here no picture for showing as first picture...
First 15 folders work normal and all other not work for showing first picture as thumbs of folder... Right now in every group existe such problem first 15 folders from beginning work and other not work.
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DA don't have servers anymore. They sold them a year ago or so and moved DA to Amazon services. It must be expensive too.
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OMG! I did know this! WOW, this sounds crazy to me! I think it would definitely be expensive. 
I think it is unfortunate that for some reason they felt they needed to do this.
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Heh, I had no idea they don't have servers anymore...maybe this is part-way to explaining the restrictions.
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I heard something about that they changed servers or made some really good for them technology update , i remind that they even selebrated it hmm. It was near year ago , i remember how they showed messages like ''...during day you will not have possibility to post new artworks but you will still to browse DA and make faves...'' so i thought that now after that update which finished successful.. everything will work fine or better than early..
I dont know how work Amazon servers and i first time hear that Amazon give their own servers for use as hosting for other sites esspecially for such big sites as Deviant Art even DA contain just pictures and very little flash videos but anyway...
This is sad story that they shoulded to sell their servers and how long those servers worked until they stopped and sell them ? Probably if someone bought them , they were still in good condition hmm.
Deviant Art some time ago changed their system which touched paying also they added banner which ask people to disable all ads-blocking extensions... (they wrote almost about every popular blocking ads extensions... i even noticed one new for me...) So i thought this will help them to get more money from showing Ads but i dont know how it helping them in real hmm. Probably senior members know something about it ?
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No, we're like you, we're in the dark. They are very secretive about their financial situation.
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But im not in the dark (but i understood what you meant) I do promote Healthy style of life , healthy food and Traditional Positive way in drawing and thinking.
They are very secretive about their financial situation. (But i think they could to share in % what give them more money - showing Ads or paying from side of core users. For exemple i not need core stasus and even as gift i not need this too.
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I'm going to request it to my group Unframed-Nature if that's okay...
I know a couple of admins who like to request work, were having trouble and brought this whole thing to my attention- luckily I'd already seen articles regarding the issue and linked it to them in the convo. of the back area...
... however, I am still not really sure if this affects us,
or how it affects us. I cannot tell that it affect me personally at all!
But I never request work to the FEATURED folder at all.. I do request work, (and so do a few others, to different folders), and later work gets MOVED to the Featured folder.
Now these other couple of Admins. Have received that message there... in RED.
I haven't, but I am not sure why.
I do not know if everything is okay in our group or not?
I do not know if I should RESET GROUP PERMISSIONS
since we have millions of folders! Cause we are such an older group.
I'm afraid it can open all the many folders. ???
Or, maybe it will just affect me to work on the folders that we currently, use.
I've always been afraid of that particular button, especially since I took over the group, and it wasn't mine start with.
I am afraid to work on it from scratch, from the very beginning! I might not have the time or understanding! :scared:
But mostly this does make sense, it just makes me worry if we need to worry about it for our group or not, since I am not fully understanding. ??
However, thank goodness you wrote SOMETHING about this!!! 
I don't really know why the system had to be messed up to begin with.
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The reset is not useful to everybody. You should check the folder settings first, for your admins. Some were able to fix their group without using the reset button.
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Okay, I see that IS helpful... I did work on it... and was looking carefully at that difference between "global" limit and "10 per" limit. I haven't heard anything from them yet since I went to permissions to double-check everyone's setting, but I should go back to our original convo. as of course I have not yet 
I DID request THIS to our FEATURED folder.
But so that EVERYONE could have access to the issues we've been going through, Admins, and Members, alike.
Thank you again my friend
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I wish... that this could get a DD.
The reason I'm reading through it again, is because we open folders, and close them and create NEW ones every other month, and
also, I totally forgot about all of this... so I am glad to have to refer to. I will have to recheck what I have done, and maybe even re-do it.
Yes, my mind literally blanked out on this whole issue. It it WHY I actually "requested" it to FEATURED. (which is ironic, after what I first said)
so that I would always see it.
When we do our Holiday Closure, I always take closer look at everything- including our folders and permission setting, so I will be doing that again at that time, and I will look, with this in another tab or window!
again: I wish... that this could get a DD. 
Can you imagine? What would happen if it was suggested, would "they" be mad?
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If something like this would get a DD, it would sure send a signal!
I'm pleased that the article is useful!
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Wonderful! Thank you so, so much! It's so obvious.
Thank you, KarRedRoses , for guiding me here, and of course Stygma for writing this clear tutorial!
Now, this is a long shot, but you seem to know about Groups: How do I sort the Group's folder in the drop-down menu? A while back, I simply renamed the folders and it was sorted alphanumerically, but now it's as if it takes the creation date of the folder into account (which would make sense). I just wonder if that was a change in dA or a change in my browser...
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There's no way to sort that list, unless you rename your folder each time to make them sorted! I don't know if there's already a suggestion in the suggestion forum for this.
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Oh, I'm not looking for forum suggestions, I just want to know if I can currently optimise it.
What do you mean with "each time"? Each time I make a new folder? Each time there's a new submission? Each time there's a system change? I can live with some of these options, not with each time there's a new submission, of course.
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Each time you make a new folder! Because it's in order of date!
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Thank you for compiling this document. I have requested it for one of my groups so that others may understand the problems we admin were having and I can just refer members to it if there are any more messages.
Of course one of the many problems occurs in groups where one is Co Founder or even Contributor and the Founder does not visit DA any more, left no forwarding address, and didn't open the settings to give Co Founders a chance to rescue the group. Chris on the help desk says if they don't leave DA then we can't kick em out! So the groups stay, dotted all over DA and the requests and messages go unanswered!
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My pleasure!
Yeah! It's a big problem! Founder should be more considerate and transfer their group to someone else before leaving. Or DA should allow to switch to a new founder if this one was away for a long time.
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I could hold you and hug you and squish you with love...thanks for showing some sanity about these changes...(I was...and still am) afraid the would "deviously deny" me from the site. Thanks again dear friend
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Thanks for the heads-up and explanation!
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Thank you Stygma . I have requested your journal for our feature group so that people can take this as a help
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No problem, you are welcome
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