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Stygma — How I fixed my group request limit
#groups #limit #submisssions #groupsubmissionlimit #grouprequestlimit #grouppermissions #groupsettings #deviantart #requests #ihatetags
Published: 2016-09-21 04:14:01 +0000 UTC; Views: 12616; Favourites: 102; Downloads: 0
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At the end of August 2016, DeviantArt released a change to groups, limiting submissions in a group to 10 a day. This change also impacted the request limit for admins. And it was clear from the start that something was wrong. Some groups were able to request many artworks a day while others only 10 or even less. And there were also other issues: members submissions way higher than 10 a day, groups being hacked because their invites as admins were suddenly automatically approved, and maybe other issues that I don't know of. Since my own group was limited to a maximum of 10 requests a day, I decided, with the collaboration of the help desk, to investigate.

This article is an attempt to help groups with similar request issues as mine. I can't guarantee that what I've done with my group will work with yours. I cannot guarantee either that everyone of those steps are necessary. This is just what I've done and it fixed my problems somehow!

But if you are reading this because you wish to know how you can voice your opinion to DeviantArt about this change, I will write a bit about this at the end of this journal.

How requests are supposed to work
As a founder, or an admin, you should be able to request up to 10 deviations per folder per admin. It's all a matter of settings and knowing how this thing works.

It's not about the time, it's about the time span!

From the Help Desk: The day setting is for the full 24 hours span. It should reset at midnight on the UTC timezone.
If you request artworks at 9 PM, they will still count as your daily request amount the next day at 9 AM. If you reach the limit, you'll have to wait 24 hours before requesting again! Wondering why your request limit seems to change from one day to another? It's the time! 

Stay away from the Featured folder!
The Featured folder can only be set on the Global Submission Limit. The Global Submission Limit is the total amount of deviations a person is allowed to submit/request in the group. If you set your all your Folder-specific limits to "Global settings", it means that the deviant will not be able to submit more than your Global Submission Limit IN TOTAL for all the group! Ring a bell yet? I will explain later how you can set your Folder-specific limit to avoid the Global Submission Limit.

If you request 10 artworks in any of you group's folder, it counts toward the Global Submission Limit, and since the Featured folder doesn't have a "Folder-specific limit", it means you won't able to request anything in the Featured folder. So if you use the Featured folder to request artworks, no wonder you're limited to 10 a day!

This is the message when you reach the Global Submission Limit:



Tip: Request to your Featured folder first!
How I fixed my group
Reset Group Permissions

Only the Founder must do this task, because any other admin will remove their own privileges to the group!
Your settings might look OK, it doesn't mean that they are! Sometimes, when DeviantArt releases a change to groups, the internal data (unseen to you) can be corrupted. If you don't mind resetting your group, do it! It might fix many issues!

In your Admin Area, on the Manage Members page, you will find on the right bottom side of the page, a "Reset Group Permissions" button that will allow you to start anew! 



Setting the Folder-specific limit

Go to your Admin Area, on the Manage Members page.

If either your Moderators and Contributors can request artworks, don't bother adjusting the settings for both of these roles, unless you want different settings for them. You can set the privileges of Any Administrator and all of them will be covered. But to be safe, I did change the Founder settings too (it might not be necessary if you set Any Administrator). 

Select the Founder role. On the right panel, you will find under "On Gallery, Founder:" a link called "Show All Folders". Click it to be able to see the settings of all your folders.

For your Featured folder, choose a Global Submission Limit of 10 deviation per day. Remember: is you submit to any folder other that the Featured folder, it counts toward the limit of your Featured folder!

For each of your folders, set the Folder-specific limit to 10 deviation per day.

Repeat for Any Administrator or the admin role that can request artworks in your group. You can also do the same process for your group's Favorites.

In a while, you'll be able to request 10 deviation per folder per admin per 24 hours span (except for the Featured folder, unless you request to this one first!)

This is the message when you reach the Folder-specific limit:


      


Settings the members

For Members, Affiliates or Deviants, depending who can submit in your group, you'll have to fix the settings too (especially if you reset the group permissions). But it might be wise to set the Folder-specific limit to Global Settings for most of your folders, if you want to avoid SPAM. You can chose a different Global Submission Limit for your members than for your admins as well. Remember that if you chose to set the Folder-specific limit to something else than Global Settings, it means your members might be able to submit more than 10 deviations a day to your group since they will be able to submit to each of those folders. In short, if you set the Global Submission Limit to 10 a day and leave the Folder-specific limit of all your folders to Global Settings, your members will only be able to submit 10 deviations a day to your group IN TOTAL.

Be patient!

Remember that 24 hours span? It seems that changing the settings of your group won't reset that waiting time. If you already requested artworks in the last 24 hours, you will have to wait more to see any change!


What else can we do?
Do not send your opinion or suggestions to the Help Desk
The job of the Help Desk is to help people fix actual problems (like bugs). They don't take suggestions or opinions. It's useless to lash at them. They won't tell you any business secrets! They won't change anything for you and they can't! The people answering at the Help Desk are not the ones taking business decisions or coding the site! (But if anything you do can't fix your problems, then it's time to contact them!)

Use the Suggestion Forum and use it wisely
We don't have a place for opinions (or ranting), but we do have a place for suggestions! But... for a suggestion to be seen by the staff, it must gain votes! Therefore, it's useless to send 100 suggestions of the same subject! It's way better to give 100 votes to a suggestion!

Here are some suggestions on the topic you can vote on if you agree:



Save journals about the request/submission limit in your Favorites to show that your care!
Journals with many views and favorites can make it to the Today page! We can show our concern by promoting those journals!

PLEASE everyone...........Pay Attention!ALL Staff/Founders on Groups. All Members.Global Settings on d/a!  ON most Groups (not all ) cannot 'request/submit MORE than 10 submissions a day!  This is supposed to be for each Folder! This is NOT happening..............my limit for requests on: JennyStokes-Fav's is 10 (some days) others a LOT more!I KNOW from the comments I have been reading from Groups.....some ONLY get 10! I also know that quite a few Founders have closed their Groups down.I am seeing less and less 'art' on here which is what this Site is all about.From comments and some Staff this is supposedly to STOP 'spam' which is crap! We all know how to stop spam? This is mai... Let's Talk About... The New Group Artwork LimitSo recently, the DA Staff changed something about groups. They made groups have a 10 artwork limit each day. I do not feel like that is right. Some people's lives depend on getting advertised in groups.In sent in a ticket, and here is what I said: 'Dear DA staff, Please consider changing the amount of allowed works for groups. Your recent change of the max 10 a day is not enough. You have said you changed this to try and stop spam but I find that reason not good enough; people rely on groups to get commissions and make an income. When people do not see their work they lose business. You are hurting the community as a whole by having this l... Max 10 per day per groupMy conversation with the help desk on the stupid " Max 10 per day per group " rule DA has tried to hide & lie about Comments   ChrisDeviantArt Support Hi There, Thanks for your inquiry. I'm afraid this isn't a bug but rather an attempt to reduce group spam on site. Each member of a group is now only able to add up to 10 deviations to the group per day depending on your group's settings. Our data shows it was very rare for individual group admins to add more than that so the 100 and 1000 deviation options were not in use except to spread spam.While we regret the inconvenience this may cause, our investigation shows that 10 deviations per ... Limits in groups and Add Media restrictionsThis is published in: :iconthefavouriteshowcase: :iconsoulcollectors: :iconallartsupport: :iconglobal-photos: :icontraditionalpainting: :iconnature-paradise: :iconnine-muses: :iconwow-macros: I'm administrating 8 groups on dA: :iconthefavouriteshowcase: was founded by me 6 years ago and the others were all adopted, their founders couldn't take care of them and asked for help because they didn't want to see them closed and neither did I - so you may imagine that all of this is much work and many hours spent. My original group was Super Group until last year but, after so many problems I had to deal with (issues in the management of galler... Group Submission Limits and Issues with dAAll right. I'm going to be adding links to other journals on this issue as I find them in addition to sharing my experience and why I don't like the new feature concerning group submission limits. Please don't ignore this journal, this is important for all of us users. Thanks in advance to everyone who reads the whole journal.By now you probably know that groups have a maximum submission limit of 10 deviations per day per folder. This isn't really news anymore. I am an admin of 8 groups, in 7 of those, I'm the founder. I submit anything to my groups that fits their purpose, mostly only for the seven I created, as the other is quite large a...



If you would like me to add your journal, suggestion, status or forum entry about this topic here, just let me know!

Hope this journal will help a bit! Stay devious!

Skin by SimplySilent

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Comments: 224

Felizias In reply to ??? [2016-09-22 02:32:20 +0000 UTC]

I think the possibility of changing it defeats the original purpose.
But if it's possible, go for it!
I don't think you need to reset the settings though. It should still work without that step.

👍: 0 ⏩: 2

Iduna-Haya In reply to Felizias [2016-09-22 10:15:04 +0000 UTC]

I don't understand it either. If you have 10 folders that means you can still request 100 deviations per day. As you say, that pretty much defeats the purpose of this whole change Aside from that, if they'd just warned us before this 'change' was implemented, and explained to us how to get everything right again, none of this drama would have been necessary. (Being a bit less rude towards Founders asking for help would probably also be a good idea)

👍: 0 ⏩: 1

UAkimov09 In reply to Iduna-Haya [2016-09-23 08:14:11 +0000 UTC]

I think after we wrote about this way (at public) they will block it too , for sad they not react on ours asking them to back previous functions.. but they do react on those ways/decides which we find and posting public and then they blocking them too. I hope this way will still alive long. Thank You Stygma from this journal and telling us about this way/decide which you found ! i will try later read it full later , i agreed with this way , i tried this way too when it just started cause i have more than 50 folders , i looked in settings and tried to add more folders in settings to which i can post artworks at first i tried to post myself photo but it again showed me ''limiting submissions in a group to 10 a day''... but now i see that this way working , i will read journal and try it too. But i think that it is more better when artworks coming in Featured folder cause artists coming to group that see in slideshow (only featured folder) so see between other Creative , Interesting and Colorful artworks also their artwork.. hmm i will think about it.

Also i wrote this journal where i described limitations which i found myself as admin of several groups seemypositiveart.deviantart.co…

👍: 0 ⏩: 2

Stygma In reply to UAkimov09 [2016-09-23 16:16:06 +0000 UTC]

It's a staff member who told me it was supposed to work like that and helped me find the way to make it work. I don't think they will remove it by publicizing it. They might change something if they realize that the traffic on the site is still too high for their taste (and budget).

I fear that the next step will be to limit submissions to our gallery!

👍: 0 ⏩: 1

UAkimov09 In reply to Stygma [2016-09-23 16:25:51 +0000 UTC]

Imagine limit on faves : )) ''not more than 10 faves per day'' i just thought about why need to make such limits : ))

👍: 0 ⏩: 1

Stygma In reply to UAkimov09 [2016-09-23 16:27:07 +0000 UTC]

This would be terrible!

👍: 0 ⏩: 1

UAkimov09 In reply to Stygma [2016-09-23 16:45:54 +0000 UTC]

Also i thought about Admins of Deviant Art some of them probably also created some groups ..
so how they liked such new limits which touched even Founder of group ?
Senior members should to know something about it hmm

👍: 0 ⏩: 1

Stygma In reply to UAkimov09 [2016-09-23 16:57:39 +0000 UTC]

I don't have friends in the staff members. It's more like a professional relation from time to time.

👍: 0 ⏩: 1

UAkimov09 In reply to Stygma [2016-09-23 17:05:27 +0000 UTC]

But this limit was implemented by team not by one person so i thought that Seniors should to know something about how Admins of DA now reacting on those new restrictions... hmm. Well i understand you , please sorry from distrub.

👍: 0 ⏩: 1

Stygma In reply to UAkimov09 [2016-09-23 18:10:45 +0000 UTC]

Senior members are no different than other members!

👍: 0 ⏩: 1

UAkimov09 In reply to Stygma [2016-09-23 18:13:01 +0000 UTC]

Hehe i do believe in it cause you keep to answer me even im not Senior and do not have any high status hmm.

👍: 0 ⏩: 0

Iduna-Haya In reply to UAkimov09 [2016-09-23 08:18:32 +0000 UTC]

Hmm, I don't think they will. It seems that Stygma figured this out working with one of the staff members, so I don't think they will remove this option. Especially after the public outroar this has all caused. I think (hope) we'll be fine for now

👍: 0 ⏩: 1

UAkimov09 In reply to Iduna-Haya [2016-09-23 08:33:49 +0000 UTC]

Hello ! Good day to You or Calm evening where you live !

There in groups many other limits , once i already wrote message to Admin where i wrote and added screenshots with arrows added in MS Paint , i tried to tell him about 3 real problems fixing of which could make groups of Deviant Art much better and help Admins. I sent him that message and after 3 days he answered me Thank you from feedback ! It was near 1 year ago hmm. I wrote about those problems here too seemypositiveart.deviantart.co… also existe limit on number of artworks which can be added to one journal , sadly i tried to create and created near 10 journals about different species of flowers , then i made one journal before those 10 when i put 10 miniatures plus links on those journals that people which coming in my group could to see diffrent flowers. Later i deleted this cause wanted to update journals in group. I hope to post it again soon.

👍: 0 ⏩: 0

Stygma In reply to Felizias [2016-09-22 02:42:44 +0000 UTC]

My group is kind of broken! I often have to reset the settings. Guess it's because it's fairly old!

👍: 0 ⏩: 1

Felizias In reply to Stygma [2016-09-22 08:38:47 +0000 UTC]

Hm, yeah, I have that with AAF too. The settings for affiliates keeps reseting itself.

👍: 0 ⏩: 0

Egil21 In reply to ??? [2016-09-21 22:36:21 +0000 UTC]

You are precious, thank you so much for sharing

It's a shame that no one on the technical team or in the Community Operations wrote something like this, as they should...

👍: 0 ⏩: 1

Stygma In reply to Egil21 [2016-09-21 23:05:40 +0000 UTC]



DA must rely on its community more than ever!

👍: 0 ⏩: 0

Eric-S-Huffman In reply to ??? [2016-09-21 20:42:47 +0000 UTC]

So far this seems to be a valid work around.. I *DO* recommend creating a couple of overflow folders for any groups that may need them to work around the stupid max 10 limit..


FYI I have been posting a copy of this message around for all to see thru comments and e-mail.

" Sending a copy of this out to all who run groups and hope it helps.


You need to edit your group permissions as it says in this blog posting ( stygma.deviantart.com/journal/… ) to gain the full measure of ability to submit to your group..
Make sure each level is edited ( yes it takes a lot of time to get right) and I suggest creating a overflow folder or 3 just in case you max a limit for a specific group folder and still wanna submit the work.. you can move it from there wherever AFTER it comes into the group.

Eric
? & ?"

👍: 0 ⏩: 1

Stygma In reply to Eric-S-Huffman [2016-09-22 02:17:53 +0000 UTC]

Great!

Thanks for the advertisement!

👍: 0 ⏩: 1

Eric-S-Huffman In reply to Stygma [2016-09-22 12:56:13 +0000 UTC]

your welcome n thank you for doing this, I cannot tell you how many is has n will help get around DA's stupidity.

👍: 0 ⏩: 1

Stygma In reply to Eric-S-Huffman [2016-09-22 21:39:57 +0000 UTC]

My pleasure! Many are already tell me it fixed their ploblems.

👍: 0 ⏩: 1

Eric-S-Huffman In reply to Stygma [2016-09-23 00:09:18 +0000 UTC]

yes it has. at least from what I can read/hear. 90% are able to continue to administer their groups.. and while it doesnt fix the problem it is a great work around.
I have also tried to help fix this and future problems by creating a special group for founders, co-founders, moderators and contributors so that if when such things happen ( and lets face it, after the whole "core" debacle and this max 10 stupidity it most surely will)  those who run groups can be able to find out info like yours as soon as possiable and share it among ourselves.

here is the link. ~ redsaidfred.deviantart.com/jou…

👍: 0 ⏩: 0

Eric-S-Huffman In reply to ??? [2016-09-21 16:13:26 +0000 UTC]

just reset both my groups folders and am gonna try this ( I also added a couple "new" folders for overflow assuming I max on a specific folder.. If this works for my groups that may be something others could try also to at least allow the submissions to go thru )

👍: 0 ⏩: 1

Stygma In reply to Eric-S-Huffman [2016-09-21 16:26:13 +0000 UTC]

Let me know if it works... or not!

👍: 0 ⏩: 1

Eric-S-Huffman In reply to Stygma [2016-09-21 16:52:02 +0000 UTC]

oh I shall. I will scream it to the heavens and laser write it on the moon if I can !

👍: 0 ⏩: 1

Stygma In reply to Eric-S-Huffman [2016-09-21 18:59:17 +0000 UTC]

Haha!

👍: 0 ⏩: 1

Eric-S-Huffman In reply to Stygma [2016-09-21 20:38:41 +0000 UTC]

Sending a copy of this out to all who run groups and hope it helps.


You need to edit your group permissions as it says in this blog posting ( stygma.deviantart.com/journal/… ) to gain the full measure of ability to submit to your group..
Make sure each level is edited ( yes it takes a lot of time to get right) and I suggest creating a overflow folder or 3 just in case you max a limit for a specific group folder and still wanna submit the work.. you can move it from there wherever AFTER it comes into the group.

Eric
? & ?

👍: 0 ⏩: 0

Iduna-Haya In reply to ??? [2016-09-21 14:59:46 +0000 UTC]

Thank you! This will be very helpful for everyone. 

For some strange reason it seems to work differently for all groups. I didn't have to reset the group settings, I could just change the folder settings and the changes were implemented. I could also start requesting into those folders immediately, without having to wait 24 hours. 

👍: 0 ⏩: 1

Stygma In reply to Iduna-Haya [2016-09-21 16:12:43 +0000 UTC]

It was not so easy for me

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MYPeanutGallery In reply to ??? [2016-09-21 12:56:29 +0000 UTC]

It works! Perhaps this is what Chris meant when he said 10/deviant/folder/day. In my groups, that allows way more than I would ever request.  I just didn't understand how to change the settings. Thank you so much, Johanne!

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Stygma In reply to MYPeanutGallery [2016-09-21 16:11:07 +0000 UTC]

My pleasure!

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msfowle In reply to ??? [2016-09-21 11:46:16 +0000 UTC]

THANK YOU FOR DOING THIS! You're awesome to testing all of this and reporting it to the community.

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Stygma In reply to msfowle [2016-09-21 12:44:56 +0000 UTC]

My pleasure!

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lucytherescuedcat In reply to ??? [2016-09-21 11:21:17 +0000 UTC]

I too have done this last week and reset everything. It still does not work unless changed by the head office. Let me know if since your actually change that you have unlimited submissions, then I will believe it and do it again to fix the issue. Thanks!

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Stygma In reply to lucytherescuedcat [2016-09-21 12:46:22 +0000 UTC]

I don't have unlimited submissions. This is not possible anymore! I am limited to 10 per folder like it's now supposed to be.

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Arichy In reply to Stygma [2016-09-21 13:24:35 +0000 UTC]

I just thought that this is a silly jokes BUT WHAT THE FFFFFFFFFFFUUUUUU is this I checked it atPixelChallenges group and.... 

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Stygma In reply to Arichy [2016-09-21 16:10:05 +0000 UTC]

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lucytherescuedcat In reply to Stygma [2016-09-21 13:22:58 +0000 UTC]

Oh, okay. That is what we all have 10 per day, I thought that you mentioned more than 10.

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Stygma In reply to lucytherescuedcat [2016-09-21 16:09:32 +0000 UTC]

If you have 2 folders (other than the Featured folder), you can request 10 to each folder for a total of 20.

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BGai In reply to ??? [2016-09-21 09:58:14 +0000 UTC]

I'm not and haven't yet, run any groups on DA so a lot of this doesn't make sense to me yet. I had been exploring starting a group with another person when all this came up and had been reconsidering the idea as it seemed like it was going to be impossible for a new group to get anywhere with this problem. I'll keep an eye on how things go with this and hopefully change my mind. Thank you!!

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Stygma In reply to BGai [2016-09-21 12:47:03 +0000 UTC]

It will be very difficult for new groups to start now! 

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BGai In reply to Stygma [2016-09-21 19:04:58 +0000 UTC]

Yes, we discussed it last night and we will just watch and wait for now.

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jennystokes In reply to ??? [2016-09-21 09:25:16 +0000 UTC]

Backtrack.........something IS working.
Thanks so much for this.

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LindArtz In reply to jennystokes [2016-09-21 15:04:29 +0000 UTC]

Are you happy Jenny, is everything now to satisfaction?

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jennystokes In reply to LindArtz [2016-09-21 15:31:45 +0000 UTC]

For the moment Linda.......................... 

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Stygma In reply to jennystokes [2016-09-21 12:47:22 +0000 UTC]



You're welcome!

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jennystokes In reply to Stygma [2016-09-21 13:44:40 +0000 UTC]

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jennystokes In reply to ??? [2016-09-21 09:14:58 +0000 UTC]

STILL not working for me.

I only 'request' into my Group. Does this make a difference?

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WDWParksGal In reply to ??? [2016-09-21 09:04:42 +0000 UTC]

I sent this out in status reports in a few sites stressing that only Founders can change the permissions, otherwise admins with Founders who are MIA can inadvertently lock themselves out of the groups. I've been "acting founder" at DevNews for so long I forgot I wasn't actually the founder

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Stygma In reply to WDWParksGal [2016-09-21 12:44:07 +0000 UTC]

Added the info! I didn't think of this, which makes sense!

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